Legal Information

Aq998 Terms & Conditions — Please Read Before Use

By using the aq998 platform, you agree to these Terms & Conditions. Full details of your rights and responsibilities are outlined here.

Last Updated: January 2026

Summary of Key Terms

Get a quick overview of these six key points before reading further.

Eligibility Requirements

You must be at least 18 years old to open an account with aq998. Residents of restricted countries are not permitted to use this service.

Payments & Transactions

Specific limits apply to deposits and withdrawals. Large withdrawals may be held until identity verification (KYC) is completed.

Bonuses & Promotions

Each bonus carries its own wagering requirements. A specified amount must be wagered before bonus funds can be withdrawn.

Prohibited Activities

Fraud, multi-accounting, and bonus abuse are strictly prohibited. Any such activity will result in permanent account closure.

Responsible Gaming

Aq998 is committed to responsible gaming. Players can set personal limits and use self-exclusion at any time.

Privacy & Security

Keeping your information secure is our responsibility. Please read our Privacy Policy for full details.

Important Notice: Registering for or using the aq998 platform constitutes your acknowledgment that you have read and accepted these Terms & Conditions in full. If you disagree with any part, please do not use the platform.

01 General Terms & Conditions

These Terms & Conditions form a legal agreement between the aq998 platform and its users. aq998 is an internationally licensed online gaming platform that serves Bangladeshi players with slots, Live Casino, and Sports Betting, supporting local payment methods including bKash, Nagad, and Rocket.

Aq998 reserves the right to amend these Terms & Conditions at any time. Any changes will be reflected on this page with an updated date. We recommend checking this page regularly.

  • These terms apply in both English and Bengali; in the event of any conflict, the English version shall prevail.
  • Aq998 reserves the right to modify or discontinue its services to any individual or group without prior notice.
  • Any legal disputes will be resolved in accordance with the laws of aq998's licensing jurisdiction.

02 Account Registration & Personal Information

When registering with aq998, you are required to provide accurate and up-to-date personal information. Providing false or incorrect information may result in account termination and balance forfeiture.

  • Each individual may register only one account.
  • Opening multiple accounts from the same household, address, or IP address is prohibited.
  • To update the mobile number or email address provided at registration, please contact support.
  • You are solely responsible for keeping your account password confidential. Sharing account access with any third party is strictly prohibited.
  • Report any suspicious activity related to your account security immediately to [email protected].

Please note: aq998 will never ask for your password by phone or message. If anyone requests your password, treat it as fraudulent.

03 Age Verification & KYC Process

Aq998 strictly enforces an 18+ policy. aq998 may verify your age and identity at registration or at any time thereafter. aq998 reserves the right to hold withdrawals until the KYC (Know Your Customer) process is completed.

Verification Type Required Documents Time Limit
Identity Verification National ID Card or Passport 1–3 business days
Address Verification Utility Bill or Bank Statement 1–3 business days
Payment Verification Mobile Banking Screenshot 24 hours
Enhanced Verification Proof of Source of Income 3–5 business days

Any account found to belong to a user under 18 will be immediately closed and all deposited funds will be forfeited.

04 Deposit & Payment Policy

Deposits at aq998 can be made using a range of local payment methods, including bKash, Nagad, and Rocket. Deposits are typically processed instantly.

  • Minimum deposit limit: BDT 300 (three hundred taka).
  • Maximum deposit limits may vary depending on the payment method and account verification level.
  • Deposited funds may only be used for gaming on the aq998 platform.
  • If a deposit is pending, please contact support; aq998 will never charge any additional fees.
  • Deposits made from third-party accounts will be voided and returned.

Security Tips: Only use payment accounts registered in your own name at aq998. Using someone else's account may result in transactions being voided.

05 Withdrawal Policy & Process

Account verification must be completed before withdrawing from aq998. Withdrawal requests are typically processed within 15 minutes to 24 hours.

  • Minimum withdrawal limit: BDT 500 (five hundred taka).
  • Withdrawals are always returned to the same payment method used for the original deposit.
  • Withdrawals will be held until the bonus wagering requirements are met.
  • In cases of suspicious activity, aq998 may delay withdrawals pending additional verification.
  • The maximum weekly withdrawal limit is determined by your account's VIP level.

06 Bonus & Promotion Terms

All bonuses and promotional offers on aq998 are subject to specific terms. Please read the applicable terms carefully before accepting any bonus.

  • Welcome Bonus: For new players only, eligible once per person.
  • Wagering Requirements: A wagering requirement of typically 20x to 30x applies before bonus funds can be withdrawn. The specific terms are stated separately for each bonus.
  • Bonus Validity: Every bonus has a set expiry period; any bonus not used within that time will be automatically cancelled.
  • Game Restrictions: Some bonuses are only valid on specific games; failure to meet the applicable terms may result in the bonus being forfeited.
  • Bonus Abuse: Accounts found attempting to claim the same bonus multiple times or exhibiting artificial betting patterns will be closed.

Aq998 reserves the right to modify, suspend, or cancel any bonus offer at any time. To stay up to date on bonus offers, Promotions Page Check back regularly.

07 Betting Rules

All betting activity on aq998 is governed by specific rules. Individual games or sports markets may have their own additional terms that apply.

  • Confirmed bets cannot be changed or cancelled.
  • If a technical issue affects the outcome of any game, aq998 reserves the right to void that round.
  • In Sports Betting, if a match is cancelled, your stake will be refunded.
  • Maximum win limits vary by game and bet amount; see the game page for details.
  • An additional verification process applies to progressive jackpot winnings.

08 Prohibited Activities

The following activities are strictly prohibited on aq998. If any such activity is detected, the account will be permanently closed and the relevant authorities may be notified.

  • Creating multiple accounts or registering under a false identity.
  • Using bots, automation software, or artificial intelligence to play games.
  • Depositing through money laundering or illegal funds.
  • Engaging in collusion or using cheating software.
  • Deliberately exploiting technical errors or glitches on aq998.
  • Threatening, harassing, or showing disrespectful behavior toward other players.
  • Using aq998's brand, logo, or content without authorization.

Suspicious activity related to fraud or money laundering may be reported to international law enforcement agencies.

09 Account Closure & Suspension

Aq998 reserves the right to suspend or permanently close your account in the following circumstances:

  • Breaching any provision of these Terms & Conditions.
  • Registering with false or incorrect information.
  • Failure to cooperate with the KYC verification process.
  • If suspicious financial activity is detected.

You may close your account at any time. Before doing so, withdraw your balance and contact support. For self-exclusion, please visit the Responsible Gaming page.

10 Responsible Gaming Policy

Aq998 firmly believes that gaming should be for entertainment purposes only. We want every player to enjoy the experience safely and responsibly.

  • Each player can set their own daily, weekly, and monthly deposit limits.
  • Session time limits can be set for gaming sessions.
  • Temporary or permanent self-exclusion options are available.
  • If problematic gaming behaviour is identified, aq998 may impose limits at its own discretion.
  • For more details, visit our Responsible Gaming View the page.

11 Limitation of Liability

Aq998 is not liable for the following:

  • Loss of a game session due to internet disconnection.
  • Delays or issues caused by third-party payment providers.
  • Losses caused by issues with the user's own device or software.
  • Service suspension in force majeure situations (natural disasters, war, government restrictions).
  • Losses resulting from unauthorized third-party access to your account.

Aq998 is committed to maintaining the highest level of technical security. However, a completely zero-risk guarantee cannot be provided in an online environment.

12 Terms Updates & Contact

Aq998 may update these Terms & Conditions at any time. For significant changes, a notification will be sent via email or displayed on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

  • For any questions or complaints, please contact our support team.
  • Formal complaints will be reviewed within 7 business days.
  • For dispute resolution, please contact aq998 support in the first instance.

Contact: Email us for any assistance: [email protected] — We typically respond within 24 hours.

FAQ

Answers to the most frequently asked player questions about the Terms & Conditions.

Each individual may register only one account. Creating multiple accounts under the same name or from the same device and IP address is strictly prohibited. If such activity is detected, all associated accounts will be closed.

Each bonus has its own validity period, which is clearly stated in the bonus offer terms. Welcome bonuses typically remain valid for 7 to 30 days. Any unused bonus expires and is automatically cancelled once the period ends.

Smaller withdrawals may be possible without KYC, but identity verification is mandatory for larger amounts. For security purposes, completing KYC as soon as possible is strongly recommended.

For significant changes, a notification will be sent to your registered email and a notice will be displayed upon logging into the platform. The "Last Updated" date on this page will also be revised.

If an account is closed due to a rule violation, the balance may not be refunded. However, if you choose to close your account voluntarily or it is suspended for KYC-related reasons, you will have the opportunity to withdraw your balance after completing verification.

Play by the rules, enjoy the game safely

Register with aq998 and enjoy Bangladesh's best online gaming experience. Safe transactions, fast payments, and exciting bonuses are waiting for you.

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